Privacy policy
- Your personal information:
- You can visit the Whitney Paine website without telling us who you are or giving us any personal information.
- There are times when we may need information from you, for example to process an order, send you information or purchases, register you on our forum and for marketing purposes.
- Whitney Paine is the sole owner of the information collected on this site. We will not sell, share, or rent this information to third parties.
- Whitney Paine takes the privacy of its clients seriously. We are committed to safeguarding the privacy of our users while providing a personalised service. Should you have any queries regarding our privacy policy, please email stuart@whitney-paine.com where we will endeavour to solve your query.
- Reasons why we collect information from you:
- To enable us to fulfil orders placed by you.
- To contact you for customer satisfaction surveys.
- To enable us to forward you our newsletter. To send you information on promotions or sales that may be of interest to you. To enable our business relationship to proceed smoothly. Your choices regarding the information we hold on you When we collect information from you, you may tell us that you do not want it used for Whitney Paine to contact you further and we will respect your wishes.
You may also turn off cookies in your browser.
Sometimes, the Whitney Paine website will contain links to other sites. Please be aware that we are not responsible for the privacy practices of other sites. This privacy statement applies solely to information collected by this website. We recommend that you read the privacy policy of other sites that you visit.
Terms and conditions
1) General
By using this website and/or buying services from us, you agree to abide by our terms and conditions as outlined below.
If we fail to enforce a right under this agreement, that failure will not prevent us from enforcing other rights or the same type of right on a later occasion.
If any provision of these terms and conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected.
No waiver by us of any breach of any obligation arising under these terms shall constitute a waiver of any other breach and no failure to exercise or partially exercise by us of any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.
We do not warrant that the website is compatible with your computer equipment or that the website or its server is free of errors including but not limited to viruses, worms or Trojan horses and we are not liable for any damage you may suffer as a result of such destructive features. We will however, use our best endeavours to ensure that the website is a safe and secure environment for you.
If at anytime you do not wish to accept the terms and conditions, you may not use the website.
These terms and conditions do not affect your statutory rights as a consumer.
2) Indemnity
You agree to indemnify us, our employees, representatives and agents, from and against any actions, claims, demands or other proceedings brought against us by a third party, to the extent that such claim, action, suit or other proceeding brought against us, its suppliers, employees, representatives or agents is based on or arises in connection with:
i) Any infringement by you of our intellectual property rights in the website or the content.
ii) Any libellous, malicious or defamatory use of the website by you.
3) Links and information supplied by third parties
Sometimes the Whitney Paine website will contain links and information provided by other individuals and companies.
Please be aware that we are not responsible and accept no liability or responsibility for this content and will not be able to verify the accuracy of opinions and information offered by other individuals and companies. It is up to you to decide on the merit and accuracy or otherwise of this content.
If you believe any part of our website contains defamatory, libellous, illegal or other content that is likely to cause offence or reduce the quality of the Whitney Paine website, please e-mail stuart@whitney-paine.com and the link or information will be reviewed and, if necessary, subsequently removed as quickly as possible. Any relevant authorities will be notified as required.
4) Local laws and regulations
The information and products on this website are directed principally at those who access this website from the United Kingdom mainland. Furthermore, the website is not directed at any person in any jurisdiction where for any reason the publication or availability of the website is prohibited.
Those in respect of whom such prohibitions apply must not access the website.
Whilst we can and do, supply services to territories outside the United Kingdom, we do not represent that either the website or the content are appropriate for use or permitted by local laws in all jurisdictions. Those who access the website do so on their own initiative and are responsible for compliance with applicable local laws or regulations; legal advice should be sought in cases of doubt.
Please note that some jurisdictions do not allow the exclusion of implied warranties, so some or all of the above exclusions may not apply to you. We make no representation that any services referred to on the website are available or otherwise suitable for use outside the United Kingdom.
These terms and conditions are governed by the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English courts.
5) Privacy
Your personal information
You can visit the Whitney Paine website without telling us who you are or giving us any personal information.
There are times when we may need information from you, for example to process an order, send you information or purchases, register you on our forum and for marketing purposes.
Whitney Paine is the sole owner of the information collected on this site. We will not sell, share, or rent this information to third parties.
Whitney Paine takes the privacy of its clients seriously. We are committed to safeguarding the privacy of our users while providing a personalised service. Should you have any queries regarding our privacy policy, please email stuart@whitney-paine.com where we will endeavour to solve your query.
Reasons why we collect information from you
To enable us to fulfil orders placed by you.
To contact you for customer satisfaction surveys.
To enable us to forward you our newsletter.
To send you information on promotions or sales that may be of interest to you.
To enable our business relationship to proceed smoothly.
Your choices regarding the information we hold on you
When we collect information from you, you may tell us that you do not want it used for Whitney Paine to contact you further and we will respect your wishes.
You may also turn off cookies in your browser.
Sometimes, the Whitney Paine website will contain links to other sites. Please be aware that we are not responsible for the privacy practices of other sites. This privacy statement applies solely to information collected by this website. We recommend that you read the privacy policy of other sites that you visit.
6) Email, user name and password
Emails to you shall be to the address you specify to us. It is important that you give us an accurate and valid email address and tell us of any changes to it.
7) Pricing and ordering
The description of any service ordered are set out in the email we send you confirming your order. A hard copy of the order confirmation will be sent with your order. In all instances, we suggest that you keep a copy of all correspondence for reference purposes.
i) All services are priced in Pounds Sterling (GBP).
ii) Payment for our services are due at the time the order is placed, unless a prior arrangement is reached. If instalments are agreed, it is normally on the basis of 50% initial payment followed by 25% after half the work is completed and 25% on completion of the project.
8) Ownership
You will only own the goods when we have received full cleared payment. Until that time, we retain title to the goods.
9) Liability
The websites content is provided on an 'as is' basis and excludes any warranties of any kind, either express or implied, to the fullest extent permissible pursuant to applicable law including (but not limited to) the exclusion of warranties of title, merchantability, satisfactory quality, fitness for a particular purpose and non-infringement of proprietary or third party rights.
Whilst we have endeavoured to ensure the accuracy of the information accessed via the website, we do not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the website. We can however assure you that we seek to source only genuine products which provided information and instruction accurate as far as was available and foreseeable at the time of publication.
We shall not be liable to you for any loss of profit, anticipated savings or any indirect or consequential loss incurred as a result of using the Whitney Paine website or from any services purchased from Whitney Paine.
Work completed by Whitney Paine may require a level of skill and knowledge to verify that the information the files contain is correct and to use the information contained therin successfully.
We accept no further responsibility or liability for functions contained on the website. We make no warranties that the website will operate uninterrupted or error-free, however our aim is to have smooth and continuous running of the website.
Our aggregate liability to you in connection with any agreement between us shall not exceed the value of the goods ordered by you.
11) Matters outside our control
We shall not be liable to you for delay or failure to perform if the delay or failure is due to a cause beyond our reasonable control.
We are also not responsible for the reliability or continued availability of the telephone lines and equipment you use to access the Website.
12) Complaints
Should you be dissatisfied with our service in any way, please e-mail stuart@whitney-paine.com, giving a brief outline of your complaint and the most convenient way of contacting you to resolve the matter.
We will endeavour to respond to your complaint within 7 days.
13) Website alterations
You accept that we have the right to change any aspect of the website at any time at our sole discretion. You further accept that such changes may result in your being unable to access the website.
From time to time, we may modify the terms and conditions and therefore we would recommend that you continue to access this section of the website to verify that the terms and conditions are as you understand them.
14) Permissions and Copyright
The name Whitney Paine, its website and all (but not limited to) content, names, artwork, video, music, software, sound, text, logos, graphics, illustrations, photographs, and other material (content) is protected by intellectual property rights including copyright, registered and unregistered trade mark rights and/or other proprietary rights. The content includes both content owned or controlled by us and content owned or controlled by third parties and licensed to us.
You agree not to infringe any such intellectual rights and not to reproduce any content without our written permission.
You may not use any of our trademarks or trade names without our consent and you acknowledge that you have no ownership rights in and to any of those names and marks.
You agree to notify us in writing promptly upon becoming aware of any unauthorised access to or use of the website or its content by any party or of any claim that the website or content infringes any copyright, trade mark, or other contractual, statutory or common law rights of any party.
Goods supplied are not for resale and may not be used in any commercial way without prior written permission. This includes reproduction in anyway on personal or owners club websites. Items sent electronically have security features built into them to prevent and alert us to unauthorised reproduction and identify the source of the unauthorised copy.
If you would like information about obtaining permission to use any of the content on this website, please e-mail stuart@whitney-paine.com.
If we decide to grant your request, we will give our answer in writing.